‘Digital humans’ voor customer service: het portaal naar de metaverse?
Discover how digital humans revolutionize customer service by adding emotional depth to interactions, paving the way for immersive experiences in the...
29 December 2024
Digital Humans: 11 insights over deze innovatieve vorm van klantcontact
Explore the potential of Digital Humans in addressing workforce shortages, enhancing customer interaction, and aiding low-literacy individuals...
11 December 2024
De Opkomst van Digital Humans
Discover the rise of Digital Humans and their transformative roles in customer service, education, healthcare, and marketing, along with design...
11 December 2024
City of Copenhagen
Improving completion rates for online applications in Copenhagen with Deloitte Denmark to help citizens navigate difficult digital processes.
11 December 2024
DHL eCommerce
DHL has explored Digital Humans as chat interfaces, revealing animated female agents significantly enhance customer satisfaction and reduce...
11 December 2024
Patient Preferences for Appearance and Functionality of Digital Human
Research explores AI avatars in healthcare to enhance patient experience, streamline medical history-taking, and reduce administrative burdens,...
11 December 2024
Het effect van Digital Humans op interactieve schermen op de consumentenervaring in de Retail
How Digital Humans enhance retail experiences, focusing on usability, credibility, and accessibility for improved customer interactions.
11 December 2024
Enhancing Service Interactions with Conversational Agents
Discover how conversational agents can enhance service interactions by adapting to individual user needs, as explored in Michelle van Pinxsteren's...
11 December 2024
