
Why Digital Humans in Healthcare?
Healthcare providers face increasing workloads while patients expect accessible, personal, and reliable support. Digital Humans introduce a human layer to digital care—helping patients feel seen, heard, and supported, while reducing pressure on healthcare staff. This is achieved by focussing on automating patient questions and requests, that do not need direct involvement of medical staff. That leaves more valuable face to face time for the patient. Also people who have a lower (digital) literacy or lower socio-economic status, prefer the combination of text, spoken responses and a familiar face as it allows them to interact in their own words, without the need for reading.
Huisartsen Centrum Goes
Philadelphia Zorg
Huisartspraktijk De Boer
Experience it for yourself
Digital Assistant on your website
Provide 24/7 support for both medical and non-medical questions.
Digital Humans act as intelligent assistants on your website or patient portal, helping patients navigate information, understand next steps, and access reliable sources like Thuisarts.nl en Moet ik naar de Dokter.
Benefits:
- Reduce incoming calls to staff (Use case: Huisartsen Centrum Goes)
- Improve accessibility outside office hours
- Deliver consistent, trustworthy information
Digital Host in your practice
Digital Host for Patient Registration and Support
Our Digital Host can register patients for their appointment and provide answers to the most common questions asked at your desk. This creates a smooth and reassuring experience and helps your assistants to focus on other tasks.
Benefits:
- Improve patient flow and efficiency
- Reduce uncertainty and stress
- Create a warm, human-first impression
Self-Care Advice
Help patients make informed decisions before visiting a doctor.
By integrating with triage platforms like “Moet ik naar de dokter?”, Digital Humans provide personalized self-care advice when a visit is not necessary.
Benefits:
- Reduce unnecessary GP visits
- Support patients during evenings and weekends
- Increase adherence through human-like communication
Patients receive not just text—but a clear, friendly explanation from a recognizable face.
Digital Buddy
Offer your clients a trusted digital companion throughout their care journey.
Inspired by use cases like Philadelphia Zorg, a Digital Buddy supports patients with guidance, answers, and emotional reassurance.
Benefits:
- Increase patient engagement and independence
- Provide continuous support beyond appointments and supervisors
- Create a familiar and trusted interaction over time
Patient Feedback
Collect valuable patient insights in a more engaging and accessible way.
Digital Humans guide patients through surveys to capture:
- PREM (Patient Reported Experience Measures)
- PROM (Patient Reported Outcome Measures)
Benefits:
- Increase response rates
- Improve data quality through conversational interaction
- Make feedback feel more personal and less clinical
Ready to Transform Your Patient Experience?
Discover how Digital Humans can support your healthcare organization with a live demo of our solutions.
Digital Humans are already making a measurable difference:
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10–12.5% reduction in incoming calls
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Improved patient understanding and trust
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Reduced workload for healthcare professionals
- Optimised workflows for healthcare professionals
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More human, engaging patient interactions

